Opt-in

ProActive Home Maintenance Service collects opt-in verbally from their customers. Customers can opt-in to receive messages either in person at their physical location or over the phone if they call the business. When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: By providing their phone number and agreeing to receive texts, customers consent to receive text messages from ProActive Home Maintenance Service regarding Account Notification and Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message and data rates may apply. Customers can reply STOP to unsubscribe at any time or HELP for assistance. No mobile opt-in information will be shared with third parties. Our privacy policy and terms and conditions are available at www.proactivehms.com. We do not share customer information with anyone for any purpose. Name, address, and contact info are collected for billing purposes on services provided only. 

• We will not claim consumer consent for sharing data with third parties for marketing purposes without explicit permission.'
• 'For any questions or concerns regarding this privacy policy, please contact us at service@proactivehms.com or call us at 224-676-3300.

Account Notification consists of providing customers with updates or questions on projects that are in process during the course of the day or the course of the week. Customer Care would consist of pre-appointment setup questions/conversations and then post-project follow-up for service or payment.